The Big retail food chains are very careful about the service they are providing. Take the example of the McDonalds. The McDonalds is one of the most popular retail fast-food chains; millions of foodies love that. The McDonalds is cautious about the customers and the service provided in the restaurants. There are many methods to improve the service, but nothing better than conducting the Customer Satisfaction survey. Most of the popular fast-food chains are known for conducting a feedback survey. The McDonalds is conducting the McDVoice survey, which is aimed at collecting feedback from customers and improving the service.
The Mcdvoice.com survey is not just about the improvement of the current services of McDonald’s foodlets, but it’s also about the introduction of new features and new future coming surprises of their food. With the help of the feedback received from the participants, the McDonalds management will implement the popular suggestions to improve the overall experience of their respective customers. That is how the administration introduces the new features and the new items in the Menu over all of the outlets in the world.
The McDvoice survey was introduced by McDonald’s to know about the experience of the customers that come to their outlets, the survey lets them know if the customer is happy or not with their services and also what improvement they can do to make their customers happier, the McDvoice survey is conducted online and any customer who is taking the survey is asked about their experience regarding the food the behavior of the staff of that certain outlet the cleanliness and also the customer service provided by the people.
Through the McDvoice survey, you as a customer can let the management of McDonald’s know about your experience, the administration will also be able to know your opinion about their food quality, service, and even the stuff. Some of the questions may be based on the environment of the store, such as the condition of the restrooms or the cleanliness of the store. The mcdvoice survey is aimed at knowing its customer’s true feelings towards McDonald after they have visited their store.
McDvoice Customer Satisfaction Survey www.mcdvoice.com
The survey from McDVoice is nothing but the customer satisfaction survey which is basically aim to gather the feedback. If you are not receiving excellent service from the staff at a particular outlet, then you can share the details through the www.mcdvoice.com portal and inform the management about the arrogant team. Next time you go there, you won’t find the arrogant staff. Well, as the companies are extremely cautious about the customer feedback and the services provided to them. So, if you think the five minutes you are spending sharing the feedback of your recent trip to the McDonalds outlet are worthless, then you are wrong.
The companies like McDonald’s are very serious when it comes to bad feedbacks from their regular customers. You may receive a positive reply from the Support staff, and your bad experience will be addressed immediately, and you will be provided a reasonable compensation in the form of coupon code or other future discounts which you can avail anytime at their restaurant. If not you, then your honest feedback or the suggestion will help other foodies and customer visiting the outlets.
Who is Conducting McDVoice Survey?
As the name suggests, the MCDVoice Survey is conducted by the Fast Food Giant McDonald’s company. The same McDonalds, which is famous for burgers, french fries, and shakes, the same restaurant where you eat burgers and share happy meals with your friends and lovely family members. The McDonalds is one of the best places to eat with your friends and family members as they have amicable staff and delicious food items.
The McDonalds is the leading fast-food restaurant chain built by the Richard and Maurice McDonald in San Bernardino, California in the year 1940. Due to the quick quality service and delicious food making especially in burgers, the McDonalds started gaining popularity and currently known as one of the leading fast-food chains in the world. The company is very cautious about the service they provide to the customer. So, they are conducting the McDvoice survey and offering free McDonald’s coupon for burgers and drinks if you complete the survey on their official website.
McDvoice Store Hours
The McDonalds is the multinational fast food restaurant chain, that is available in almost every corner of the earth. Every country has different rules about the opening and closing time of Fast Food Restaurants. As we are in the United States of America, we are pleased to talk about the same in the USA. Well, the survey site supports feedback received about all of the stores across the United States. No matter what is their opening and closing time or if they are 24-hour open outlets, the company accepts your honest feedback which is used to improve their food and services.
Most of the outlets of the McDonalds are open 24 hours a day 365 days. There is no downtime for serving the customers. Some of them have a fixed time, but most of the favorite locations never shut down except for the maintenance issues. If you see any 24-hour place denying to serve you food or staff is not friendly, then share your feedback on www.mcdvoice.com to help McDonalds Customer Service Executive to take appropriate actions against them.
Requirements of McDvoice Customer Satisfaction Survey
Not everyone is eligible for McDvoice Customer satisfaction survey and enter into the sweepstakes rewards. There are specific requirements that you have to fulfill to join the Customer Satisfaction survey at mcdvoice.com site. The requirements are introduced to avoid dishonest feedback and only to receive honest feedback from genuine customers to improve their quality of food, services, and many other things. If you are willing to share your feedback with McDonald’s, then here are the requirements to enter the same.
- You should have a McDonalds Purchase Receipt(Bill) with Survey Code printed.
- Computer with High-Speed Internet Connection is a must.
- You must speak or understand the English or Spanish language.
- You must be 18 years or older at the time of participation in the survey.
- Participate in the Survey within 30 days of your last visit to the McDonalds Restaurant and make sure you are specifying the store which you have visited recently.
- Participants can participate only one time per valid purchase receipt.
- If you are fulfilling all of the requirements mentioned above and ready to follow the rules, then you are good to enter in www.mcdvoice.com surveys to share your honest feedback and win exciting offers, BOGO coupons, and other discounts.
Take McDonald’s survey @ www.mcdvoice.com
The McDonalds has created a simple and straightforward website only for collecting the feedback from the visitors. The www.mcdvoice.com is the site designed by the company to receive the input and suggestions and then send it to the customer care team to take appropriate actions. On this site, you can enter your Survey code and share the feedback with the team and get a proper coupon like the Buy One Get One coupon instantly after completing the survey. The website user interface is really simple and easy to use, any novice user can quickly understand, and survey won’t even take more than 2 minutes to complete.
How to Enter into this Mcdvoice.com Survey?
The steps to enter the McDonalds survey are pretty simple, and there is no need for getting confused. Here, I will guide you with exact steps to enter into this Mcdvoice. Con survey and share your honest opinion about their service and get the Buy One Get One coupon as a reward for participation. Here are the exact steps that’ll guide you to enter into the Mcdvoice.com surveys.
- First of all, open the web browser on your system or mobile and enter www.mcdvoice.com in the address bar and press ENTER button from your keyboard.
- The survey website will open immediately in the browser. Find the 26-digit survey code present on the Bill Receipt and enter it on the site.
- Click on the “START” button to start the survey process.
- The first question they will ask you is about the Order type, you have to select the one which you had. Usually its Dive in but it may change from person to person.
- Now they will ask you to rate the overall satisfaction with your experience at their restaurants. Select the one with which you are satisfied and click on Next button.
- In the next page, they will ask you about the taste of the food which you bought, the quality of that food, the temperature of that food, and how fast the service was. Review all of them by selecting the radio button, which will be there on your display screen.
- Proceed ahead and they will ask about the speed and accuracy of food you ordered. Rate it and click on Next button
- Here comes the main part of the survey, here they will ask you in which item did you faced the problem and you have to choose those options and click on Next button to proceed ahead in the survey.
- Now they will ask you why you were not satisfied with the accuracy of your order? You have to select all the valid option which you think were not up to the mark. If your option is not there in the list then you can select Other option and mention about it in few words.
- They will ask that, did you experience a problem during your visit? Select Yes and continue.
- In the next step, they will ask what type of problem you experienced at their restaurant. Mark the correct options and proceed ahead.
- They will also ask whether you will prefer McDonald’s to others in the next 30 days or not and will you return to their restaurant back in the next 30 days or not. If you are satisfied with food and services then please suggest it to your friends and relatives you know.
- Now they want you to mention the problems you faced in words. The word limit is 1200 so you better describe your issue in 1200 words or less as shown in this image. Please mention your problems properly as they are going to read each and every point you write about that specific restaurant.
- After the above question, you will have to rate the satisfaction with how well the problem was resolved for you and If you did not bring the problem to the crew’s attention, you can directly select N/A option on your screen.
- The next few questions will be quick, they will ask whether the crewperson visit your table or not after you received your order and you have to select the option.
- Click on Next, and then they will ask you about the visit to their McDonald’s branch and the behavior of the staff present there.
- Once you are done asking all the questions, in the end, part of this survey, they will ask you which fast food restaurant you consider as your favorite one and you have to select the one which you like the most and visit regularly.
- Answer this question which is for the demographic purpose only and it is optional so you can also ignore it because it’s optional.
- Answer the questions honestly and tick the appropriate parameters asked in the survey. Try answering all questions if possible.
- Once the survey is completed, it will show Thank you for completing this survey on your screen, and you will get email confirmation instantly.
- If you’re spending time writing a small feedback for them then we are quite sure that they will respond something which will be totally unexpected for you.
- After completing the survey, you’ll receive the Buy One Get One free offer coupon code. Carefully note the coupon code and use it next time you visit the outlet, you can also
- Now, you’ll be asked to enter into the Sweepstakes survey. If you are interested in winning the $100 gift cards, then you can freely enter the sweepstakes without any interruptions.
- If you are not interested in sweepstakes, then there is no restriction to enter the same. You can end the survey and enjoy food with your BOGO coupons and other discount offers.
- You will receive your BOGO coupon codes directly your mail the moment you submit the survey. You can print the code and use it on your next visit.
- Just wait for 24-48 hours and you will receive an email or call regarding you issue. Just mention your problem there in detail and we are sure that they will help you out.
The rules to enter into this survey are pretty basic. There are no controversial rules that prevent you from entering the study, even if you are eligible for the same. Here are the essential rules, that prevent fraudulent feedback from the competitors.
- Participant must be of legal age before entering into the survey. The minimum age is 18 year.
- Only the receipts which have survey code can be used to enter into the survey.
- Only one entry is allowed per valid receipt with a survey code, and if you do it again with the same code, then there are chances of disqualifications.
- The participant must use the Receipt within 30 days of visit to enter the survey.
As is said earlier, the McDvoice is pretty cautious about the feedback they receive from the survey. If they found anything wrong with the survey, they immediately take steps against that part. Recently they fired few employees in LA because the behaviour towards the customer was very rude and the food they received was quite burned, these small things lower the value of the brand, and that’s why they have open up Mcvoice survey for us. So, the etiquettes or the instructions are very helpful for the users to record honest feedback and the suggestions on the site. Here are the instructions to understand before entering in the survey.
- Make sure you don’t enter the survey with malicious intent like defaming the employee, sharing false feedback or paid feedback else they will directly ban your IP address for using false language.
- Make sure you are 18 years or older before entering the www.mcdvoice.com surveys. The feedback from underage participants will be ignored immediately.
- You cannot use the same survey code multiple times to record the suggestions. One survey code is usable for one time only.
- The Buy One Get One coupon, or the gift cards can only be used at the McDonalds outlets. Transferring them to third-party is strictly prohibited.
- If you want to attend their events and food fest where they introduce new food items monthly, then you have to subscribe to their new letters. Be a regular customer of McDonald’s, and they will invite every time they are launching any item in their menu.
Contact Details For www.mcdvoice.com Survey
McVoice Customer Support Mailing Address
1 Mcdonald’S Plaza
Oak Brook, IL60523
Note: The address mentioned above is of the main branch(Headquarters). If you file any direct complaint there, it will take into action immediately, although you still have to wait 24 hours for a proper as per the McD waiting policy.
The companies like McDonald’s are very cautious about quality when it comes to serving food to their customers. They want to cater their customers with the best possible service worldwide, and with time they also want to grow by launching their franchise all around the globe, as the McDonalds survey helps them to eliminate all of the negative roadblocks that come in between them and the customers. If you are happy or unhappy with the service received from any of the McDonalds restaurants, then sharing the honest feedback with details is very helpful for the staff to rectify the errors and avoid such mistakes again in future if there are any. I hope you’ll enter into the McDvoice.com survey and share your feedback and enjoy your BOGO coupon for happy meals.
If you’re like most people, you’re probably happy to receive information on products and services – as long as it is relevant to your interests and needs. With this in mind, Mcdvoice Surveys aims to help you to get more of the things you want by keeping you informed of great offers from our side with new meals every day and at the same time a chance to win great prizes.